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TERMS & CONDITIONS

1. Introduction

These Terms & Conditions (“Terms”) govern the use of our e-commerce platform eCom Gresham (“Website”), operated by Gresham’s Eastern (Pvt.) Ltd. (“Company”), and apply to the purchase of industrial parts, equipment, and related products offered by the Company.

By accessing our Website or placing an order, you agree to comply with these Terms.

All purchases through eCom Gresham are legally contracted with Gresham’s Eastern (Pvt.) Ltd., the registered operating entity.

2. Eligibility

2.1 Our products are intended strictly for industrial, commercial, and business use only, in all countries except those where sanctions apply.

2.2 By placing an order, you confirm that you are a registered business entity or an authorized representative acting on behalf of such an entity.

3. Orders & Acceptance

3.1 All orders are subject to review and written acceptance by the Company.

3.2 A contract is formed only upon issuance of an Order Confirmation or Proforma Invoice by the Company.

3.3 The Company reserves the right to reject or cancel any order due to incorrect pricing, stock unavailability, or compliance restrictions.

4. Pricing & Payment

4.1 All prices are quoted in USD and/or PKR, unless otherwise stated.

4.2 Accepted payment methods include:

  • Telegraphic Transfer (T.T.)
  • Bank Transfer
  • Letter of Credit (L/C)
  • Other approved payment arrangements

4.3 All bank charges, remittance fees, and L/C issuance costs shall be borne by the Buyer unless otherwise agreed in writing.

4.4 Any taxes, duties, or import/export charges (if applicable) shall be paid by the Buyer in addition to the item price shown on the Website or Proforma Invoice.

5. Product Specifications

5.1 Product descriptions, technical data, and images are provided for guidance only.

5.2 It is the Buyer’s responsibility to verify product compatibility and suitability prior to purchase.

6. Warranty & Liability

6.1 With 54 years of experience in engineering goods, the Company endorses only those manufacturers whose products it has satisfactorily used.

6.2 The standard warranty period is two (2) years from the date of shipment, provided installation is carried out in accordance with Company guidelines and certified protocols.

6.3 Manufacturer warranties (if any) shall apply subject to the respective manufacturer’s terms and conditions.

6.4 Limitation of Liability:

The Company’s total liability shall in no event exceed the purchase price of the product supplied. The Company shall not be liable for any indirect, consequential, or production losses.

6.5 Force Majeure:

Neither party shall be held liable for delays or failures caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, strikes, port closures, or government restrictions.

7. Governing Law & Dispute Resolution

7.1 These Terms shall be governed by and construed in accordance with the laws of Pakistan.

7.2 Any disputes arising under these Terms shall fall under the exclusive jurisdiction of the courts in Pakistan and may be referred to the National Centre for Dispute Resolution (NCDR).

7.3 Subject to mutual agreement, disputes may also be resolved through arbitration in accordance with the Arbitration Act of Pakistan.

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